Midwess

Privacy Policy

Last Updated: March 11, 2026

At Midwess ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (midwess.com), use our software products, or interact with our services (collectively, the "Services").

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Services.

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

A. Information You Provide to Us

  • Account Information: When you register for an account, we collect your name, email address, and password.
  • Communication: If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
  • Payment Information: If you make a purchase, we collect necessary payment details to process the transaction. We use third-party payment processors and do not store your full credit card information.

B. Information We Collect Automatically

  • Usage Data: We collect information about your interactions with our Services, such as the pages or content you view, your searches for listings, bookings you have made, and other actions on the Services.
  • Log Data: Like most websites, our servers automatically record information that your browser sends whenever you visit a website. This log data may include your IP address, browser type and settings, the date and time of your request, and cookie data.
  • Device Information: We collect information about the device you are using to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.

C. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, Operate, and Maintain our Services: Ensure our platform functions correctly and securely.
  • Improve, Personalize, and Expand our Services: Understand and analyze how you use our Services to develop new products, services, features, and functionality.
  • Communicate with You: Send you updates, security alerts, and support messages. We may also send you marketing communications if you have opted in.
  • Process Transactions: Verify your identity and process payments.
  • Prevent Fraud: Detect and prevent fraudulent transactions and other illegal activities and protect the rights and property of Midwess and others.
  • Compliance: Comply with applicable legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processing, data analysis, email delivery, hosting services).
  • Business Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction as permitted by law and/or contract.
  • Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

4. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

5. Security of Your Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We implement appropriate technical and organizational measures to protect the security of your personal information.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The Right to Access: You have the right to request copies of your personal data.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at team@midwess.com.

7. Children's Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Midwess Software that feels like magic.

We believe software should be more than just a tool. It should be a seamless, high-fidelity experience that delights the people who use it.

team@midwess.com